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FedEx Express has temporarily suspended FedEx and TNT UK Domestic services following a significant technical problem at our Marston Gate national hub on Tuesday night (October 5, 2021).
For scheduled regular and ad hoc collections:
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For both regular & ad hoc collections including those that have received booking confirmation, please note that these collections are cancelled until further notice and will need to re-booked, once we reinstate our domestic service.
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For new shipments entering the network:
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As of today (October 6) and until further notice, we will not be accepting any new FedEx or TNT domestic shipments.
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International shipments will continue to be accepted.
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For shipments that are already in the network:
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Contingency plans are already in place, and we are doing everything we can to recover items as quickly as possible by implementing a first in, first out strategy.
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We are working hard to resume our regular services as swiftly as possible. We apologise for any inconvenience caused and thank you for your understanding.
Please see our latest service alert updates for up to date informationhttps://www.fedex.com/en-gb/service-news.html
Your FedEx Team
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